Client Services

01Tenant Relations
0224 hour customer care
03Rent/Maintenance Collection
04Coordinate maintenance requests from tenants
05Organize general maintenance and labor
06Maintenance Contracts
07Maintenance staff performance reviews and education
08Volume discounts on general supplies and hardware
09Elevator and boiler efficiency testing and inspection
10Expedite job completion times

01Save up to 13% on electricity and gas – Energy aggregation purchase program.

01Competitive Insurance Pricing/Terms
02Superior Rates on Banking Service
03Discount Tax Certiorari Services

01Tenants submit support requests from any device to easily include images.
02Payment and bill automatically posted to ledger
03Manage inventory and post inspections

01Secure – Online payments are more secure than mailing a check.
02Convenient – Easily view your balance, and make payments online using your preferred method.
03Effortless – Set up automatic payments and never worry about paying late fees.
04Fast – Quickly file and track maintenance requests directly through the Online Portal.
05Up to date – Keep your contact information and insurance details current with your property manager.

01Easily access financial information/collections in real time from any device
02Save all records online in the cloud
03Submit / Check On a Maintenance Request
04Association Board Approvals

01Purchasing Oversight
02Cost-Savings Analysis
03Frequent Check-Ins

01Violation resolution and certification
02Reduced fees on dues and Local Law commissioning services
03Property registration, permit renewals

01Engage tenants while maintaining all compliance standards to manage eviction cases.
02Favorable terms from Attorney services

01Superior rates with brokerage to procure tenants for rentals.
02Online lease and renewal process
03Minimize time between move in/outs
04Marketing signage, newspapers posts
05Online features – Search engine optimization.

Real estate brokerage and tenant-procurement services are provided through J M Weber Real Estate Inc

01Competitive Insurance Pricing/Terms
02Superior Rates on Banking Service
03Discount Tax Certiorari Services
04Workers Comp discounts and Dividends

01Operating Budget Model forecasts income/costs with a 30+ year outlook. Automatically factor in rate increases/reductions and amortize debt over time. Create various capital structures to insightfully forecast performance.
02Yearly comparisons and data analysis
03Track an asset's success and viability.
04Prepare and present the annual operating budget to landlords before the year starts.

01Balance Sheet
02Monthly income and expense statement
03Cash Flow
04Accounts Payable report
05Charge detail
06Expense Distribution
07Tenant receivables and prepaid report
08Copy of monthly bank statements with bank reconciliations

01Distinguish and account for capital reserves, revenue reserves, and replacement reserves.
02Reserves 70 percent funded or more.
03Reserve rate calculations based on historical data analytics and all projected expenses related to major repairs and replacements expected in the future.
04Banking and Insurance Partners leverage financial products to help build capital.

01Receivables are direct to bank, or via remote systems
02Automatically send past due invoices for missed rent to tenants
03Manage timing differences between collections and accruals
04Inform vendors of any changes required in their invoice submission
05Month-end close for accounts payable. Checks trials and runs finals of the outstanding checks.
06Upload appropriate documents into AppFolio (service tickets/contracts/other).

01Historical property data and trends
02Inflation & price indexes tracking overall real estate operating costs
03Expected gradual increases to dues, subscriptions and taxes
04Forecast tax and insurance premiums.

01Employer portion of Social Security tax
02Employer portion of Medicare tax
03State unemployment tax
04Federal unemployment tax
05Worker compensation insurance
06Employer portion of insurance (health, dental, vision, life, disability).